Service Relief for Hospitality Workers
Service Innovation Kitchen
We are redesigning how hospitality workplaces operate - pay, schedules, advancement, safety, and support - using a real, revenue-generating restaurant as the test case.
The Service Innovation Kitchen, embedded within The Line restaurant in Columbus, is a workplace innovation model redesigning hospitality jobs. It replaces rigid schedules, informal promotion, and wage stagnation with predictable scheduling, paid training, transparent advancement, and integrated business supports. By testing better workplace practices, the project creates a salable blueprint for improving retention, equity, and economic mobility - especially for women - in a large, inequitable industry.
Primary Barrier
The Broken Rung
Location
Ohio
Solution Region
East North Central
Community Type
Urban
Annual Operating Budget
$1.0 to 5 Million
